Outsourcing has enabled companies to work smarter, instead of working harder. According to inDinero, over 40% of businesses can gain back 80 or more hours a year just by outsourcing their back-office tasks like payroll and taxes.
Outsourcing has definite advantages, but results depend on who you outsource to. At Bolton Remote, we provide companies with remote staff, and we see that there are business processes better entrusted to a remote employee than a third-party vendor.
1. The core of what you do.
You are the best person to provide the products or services you offer. When outsourcing something as crucial as your core competencies, you need to have as much control over the project as you need. The people who will carry out your tasks need to be vetted by you personally.
Ideally, the people who can carry out your services or create your products well should be under your employ. “You want those talented individuals to work for you.” says Quin Woodward-Pu of Audienti. An offshore remote employee communicates and reports to you directly, allowing you to have complete control over the quality of work done.
2. Your digital marketing.
The way businesses can keep themselves visible online is through employing the newest strategies. Mike Gonzales of Perfect shares that “not every organization has a team with the necessary resources and know-how at its fingertips”. It’s a good reason to outsource. Find a vendor with the digital expertise you don’t have. But, the problem might be customization.
You need marketing strategies custom fit for your business. Your usual, run-off-the-mill outsourcing firms might employ standardized strategies that may not work well for your company at all. A better alternative is to build an offshore remote team.
Offshore teams, while remote, are part of your company. They’re not working on multiple accounts, as with outsourcing firms, they’re only working for you. In a remote setup, you’ll be able to pick and choose marketers with different viewpoints, backgrounds, and industry know-how that will be valuable when building a global brand.
For startups, it’s crucial to understand your product—and this happens when you’re faced with a problem. Your company should know how to handle a problem that might recur, especially when it involves product or service development.
Outsourcing your problem to third-party companies create a misalignment of goals. “Your business interests can't be aligned with the interests of your outsourcing partner.” says programmer Yegor Bugayenko. They will usually treat the symptom, not cure the disease.
A remote employee understands that the success of your business will reflect on them, too. They will help you solve problems for the long haul and help you develop a product that can stand strong against recurring problems.
4. Product creation and development.
The traditional outsourcing process is to “give you a brief and then ask you for an estimation and a timeline.” says Damian Winkowski of DeSmart. In some cases, you are completely out of the loop during the development process of your own product. When working with these outsourcing companies, you’re always at risk of getting an end product you don’t want.
The solution? Trust creation and development to people you can collaborate with and manage throughout the process. "The creative nugget at the heart of the project has to be explained, diluted and compromised." says Emma Barnes of Bibliocloud, but you can minimize this by working with people you can communicate with directly. "There’s no disconnect between your idea and the execution."
Summing it Up
The “pressure to cut costs by any means necessary” leads to outsourcing, says Alex Lach in an article for the Center for American Progress. It’s a low-cost way to get things done. When you outsource to the right person, you won’t have to worry that your savings will come at the cost of something more valuable, like control over your own product, or the quality of the result.
“Outsourcing requires planning and negotiation. And more documentation. It can slow down iteration. It may be cheaper, but it's not necessarily faster.” according to Gadget Afflicted software engineer, Michael Gray. While this may be true, speed largely depends on who you work with when outsourcing tasks.
Remote staffing is a great alternative when you need to stay agile but require the frequent communication and open collaboration that hiring an employee gives you. Visit us at www.BoltonRemote.com and you’ll have your pick of focused and reliable talent.
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